Home Services

AI Agents for Home Services

Your always-on AI CSR answers every inbound call, qualifies leads, and books jobs straight into your systems - so you never miss revenue because you couldn’t pick up the phone.
Nurix integrates directly with
Inbound Call
Lead Qualified
Appointment Booked
Appointment Confirmation
Service Done
Use Cases

Never lose a customer again - even when you’re off the clock!

From inbound queries to proactive engagement, see how Nurix AI conversational agents optimize every step, across voice and chat
Answer Smartly
Scale Instantly
Seamless Scheduling
Case 1

Extend service coverage beyond business hours

Unanswered calls outside of business hours represent missed revenue opportunities. Our AI-powered agents provide intelligent, real-time responses to inbound calls and texts 24/7. Purpose-built for the home services industry, they are capable of handling customer inquiries, booking jobs, and collecting information, ensuring consistent service delivery even when your team is offline.
Operational Rules
Verify Profile
Verify System Age
Prioritize High Value Leads
Escalate if...
Resolved
Ethan Carter
Job Booked
Olivia Bennett
Job Booked
Liam Anderson
Job Booked
Ava Mitchell
Job Booked
Noah Thompson
Job Booked
Emma Richardson
Job Booked
James Walker
Job Booked
Sophia Brooks
Job Booked
Logan Parker
Job Booked
Anaya Desai
Job Booked
Case 2

Handle call spikes and high volumes

Customer demand can be unpredictable. Whether during seasonal surges or sudden call spikes, our AI agents scale instantly to manage high volumes across phone and messaging channels without increasing staffing needs. They respond accurately and promptly, maintaining service consistency even under pressure. Built with multi-language capabilities, our agents can engage customers in over ??languages, ensuring high-quality support.
Jobs Booked
10,000
Total Contacted
60,000
Completion Rate
80%
Case 3

Automate appointment scheduling and job assignment

Manual scheduling processes and disconnected systems often lead to delays, double bookings, and missed appointments. Our platform integrates seamlessly with your existing CRM and calendar tools to automatically schedule appointments, send confirmations and reminders, and assign jobs in real time reducing administrative burden and ensuring accuracy.
2:36
Hey, I need to get my AC fixed. Is
there a technical available?
Sure, let me check. There is a technical
available for servicing tomorrow at
12pm. Would that work?
That works.
Appointment  booked successfully on the calendar.
Impact

Why do Home Service
Businesses choose Nurix?

Leverage our AI expertise to transform the your internal and customer-facing workflows
93%
Average booking rate from inbound customers
$500k
Automation of Customer Interactions
10%
Additional annual revenue generated, on average
24*7
Millions of calls handled live by Nurix
9/10
companies recommend Nurix AI
80%
Automation of Customer Interactions
10%
Increase in Customer Satisfaction (CSAT)
70%
Reduction in Call and Wait Times
Step by step process

How does it work?

Step 1

Your AI CSR instantly responds to the customer

When customers reach out via phone, text, chat, or email, Nurix AI instantly answers, eliminating wait times and missed opportunities.
01
02
03
04
Job Overview
Summary
2nd Floor, AC leakage.
Need to get this fixed as soon as possible.
Appointment: Today, 3–4 PM.
Address: 123, Nurix Street, CA - 490562.
Homeowner: Rachel Smith.
Contact: 916-996-9657.
Confirmation email to be sent.
Step 2

Understand and
qualify requests

Based on your brand and policies, Nurix AI intelligently captures critical information such as issue details, urgency, location, and preferences
Step 3

Books a job directly into ServiceTitan/ Housecall Pro

Nurix AI automatically checks technician availability and schedules the appointment into your platform of choice and sends immediate confirmations and reminders.
Book An Appointment
Schedule
Wednesday, July 16
Mon
15
Tue
16
Wed
17
Thu
18
Fri
19
Sat
20
Sun
21
Time
8:00 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
Booking Confirmed
We are pleased to inform you that your reservation request has been received and confirmed. Thank you!
The customer called Nurix Home Services to ask a quote for Plumbing repairs
The Agent provided a quote of 500$ for the Job
The customer has asked to speak to a human agent to discuss the price.
Step 4

Smooth escalation to human teams for complex queries

Complex interactions are escalated to your human team directly, providing full context and conversation history for a frictionless customer experience.
How It works?

Experience our AI Agent

Talk to our AI-powered CSR
FAQs

FAQ: AI for Home Services

What specific services does Nurix support?
Nurix supports HVAC, plumbing, electrical, pest control, locksmiths, cleaning, roofing, and general handyman services—any appointment-driven home service business.
Do I have to change my phone number?
No. With Nurix AI, you can use your existing number. We will help you setup the call transfers on the phone system. No more missed calls!
How does conversational AI enhance the shopping experience during product discovery and checkout?
Conversational AI acts as a knowledgeable assistant, guiding shoppers to suitable products, offering comparisons, checking availability, and facilitating quick and easy checkout, effectively reducing cart abandonment and improving overall customer satisfaction.
Can the AI handle both phone and messaging channels?
Yes, Nurix AI Agents manage calls, SMS, web chat, and emails within a unified system.
What happens when a customer requires human assistance?
Nurix intelligently identifies complex queries, smoothly escalating these interactions to your human team with full context.
How are reschedules and cancellations handled?
Nurix AI manages changes requested via voice, text, or chat, automatically updating calendars and notifying technicians instantly.
Is the AI really available around the clock?
Yes. Nurix AI Agents operate 24/7, globally, ensuring your business captures every opportunity, anytime.