NURIX VS VAPI

Nurix: The better AI Agent Platform to Drive real Business Outcomes

You can pick a tool like Vapi for building agents or a platform for outcomes. NuPlay delivers end-to-end orchestration, deep integrations, & enterprise governance so agents complete workflows reliably in production.

BUILT FOR MULTI-AGENT ORCHESTRATION

WORKS WITH YOUR ENTIRE STACK (400+ INTEGRATIONS)

ENTERPRISE-GRADE GOVERNANCE BY DEFAULT

Here’s the Deal

Vapi is the better choice if you want:

A developer-first API to assemble your own voice agent stack from components.

Fine-grained control over each piece of the call pipeline — choose and configure STT, LLM, TTS, and audio streaming.

Rapid prototyping for voice-only agents with full engineering ownership of infrastructure and behavior.

Nurix is the better choice if you want:

Agents that complete real business workflows — not just respond, but resolve (refunds, scheduling, support, sales).

Multi-agent orchestration that handles handoffs, branching, and task delegation across complex flows.

400+ native integrations to read/write data across your stack, CRM, helpdesk, internal tools, payments, etc.

Enterprise-grade governance built-in, RBAC, audit logs, versioning, and PII redaction from day one.

Voice + chat support in one platform, with shared orchestration, monitoring, and analytics.

Pluggable STT, LLM, and TTS support — bring your own models or use Nurix defaults.

If you’re optimizing for production reliability, business workflows, and enterprise scale, Nurix wins.

Where Nurix Pulls ahead

01

Outcomes you can measure,
not just components

NuPlay agents complete real workflows across voice and chat, not just scripted conversations.

Vapi provides flexible voice infra, but success depends on how much your team builds and maintains.

02

Enterprise orchestration that scales past scripted flows

NuPlay uses multi-agent orchestration to manage multi-agent flows, handoffs, and real-world edge cases.

Vapi supports basic flow logic, but branching and task coordination require significant custom work.

03

Integrations that close the loop during the conversation

NuPlay connects to 400+ tools so agents can perform tasks mid-conversation, refunds, updates, bookings, and more.

Vapi requires manual setup to call APIs or trigger actions, increasing integration effort.

04

Governance and observability by default

RBAC, audit logs, version control, and monitoring come standard with NuPlay.

Vapi requires teams to layer on governance and QA using their own tooling.

Your First Month with Nurix

Most teams start with one high-impact workflow. In 30 days, you go from “it works” → “it’s production-ready.”

Want to listen to our
Voice AI agents in action? 

Get a personalized demo to see how Nurix powers human-like voice AI conversations at scale.