AI Agents Transforming Financial Operations

Deploy AI agents to qualify leads, recover payments, resolve support queries, and uncover upsell opportunities—while cutting costs and boosting customer value.

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Our Customers
Trusted by leading banks, NBFCs, and fintech companies.

Automate Every Customer Touchpoint

From first contact to ongoing relationships, AI agents handle your most critical interactions with precision and empathy

Sales & Lead Qualification

Contact every inbound lead and pre-qualify them based on loan amount, credit profile, intent and more.

Re-engage aged leads with personalized campaigns that find serious buyers and book sales appointments.

Applications:
Inbound mortgage pre-qualification
Outbound lead nurturing campaigns
Re-engagement of aged leads
Follow-up on abandoned applications
Investment account opening qualification
Credit card offer targeting
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Collections & Payment Recovery

Reach customers 3-5 days before their payment due date with gentle reminders, reducing delinquencies before they start and maintaining positive relationships.

Scale collection calls per month with consistent, compliant messaging without hiring additional staff or burning out your team.

Applications:
Pre-delinquency payment reminders
Early-stage collections outreach
Payment arrangement negotiation
Post-payment confirmation
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Customer Support & Service

Resolve 65% of customer inquiries instantly from balance checks to transaction disputes while your human agents handle only the complex cases that need expertise.

Deliver after-hours and weekend support, ensuring customers get answers at all times.

Applications:
Account balance and transaction inquiries
General banking FAQs
Re-engagement of aged leads
Follow-up on abandoned applications
Investment account opening qualification
Credit card offer targeting
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Cross-sell & Upsell

Analyze behavior to spot customers ready for upgrades or investments and reach out at the right moment.

Turn every interaction into revenue by offering products tailored to each customer’s financial journey.

Applications:
Credit card upgrades and limit increases
Insurance policy upsells
Investment product introductions
Premium account conversions
Add-on financial services
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Trusted by Enterprises to Drive Outcomes

See how enterprise sales teams use Nurix's human-like AI Voice Agents
30%
Higher SQL Conversion
3X
Pipeline Coverage
-25%
Reduction in Cost/LEAD
98%
ACCURACY
5X
COVERAGE REVIEW
99.97%
Faster turnaround time

“Nurix AI agents boost  with personalized conversations, delivering scalability and 10% more cross-sell.”

Executive Vice President-
Aditya Birla Capital Limited
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“Nurix co-created a response system that was faster, smarter, and aligned with our voice.”

Madhuvanthi Ananth, HOM-
Super.money
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Enterprise-Grade Security & Compliance

AI Agents for Financial Services

How quickly can we deploy AI agents?

Most financial institutions go live in 4-6 weeks. The process includes integration setup, AI training on your products and processes, testing, and pilot launch. We can accelerate timelines for urgent use cases or start with a single use case for faster deployment.

How do you ensure regulatory compliance?

Compliance is built into every conversation. Our AI agents follow pre-approved scripts, deliver automatic disclosures, and maintain complete call recording and audit trails. Real-time monitoring flags prohibited phrases, and all interactions are logged for regulatory review. We support RBI, FDCPA, TCPA, and other financial services regulations.

Can AI agents handle complex financial conversations?

Yes. Our AI agents are trained on thousands of financial scenarios including loan applications, payment negotiations, and product comparisons. They can perform calculations, handle objections, and maintain context across multi-turn conversations. When needed, they seamlessly transfer to human agents with full conversation context.

How does the AI integrate with our existing systems?

We integrate seamlessly with your CRM, loan origination systems, core banking platforms, and communication tools. Integration typically takes 1-2 weeks and supports Salesforce, Zoho, FIS, Fiserv, Temenos, Twilio, and custom APIs. Our team handles the technical setup end-to-end.

What happens when the AI can't answer a question?

The AI seamlessly transfers to a human agent with full conversation history, customer data, and the specific reason for transfer. Customers never have to repeat themselves. You can configure escalation rules based on complexity, sentiment, or specific keywords to ensure the right handoff every time.

How do you handle sensitive financial data?

All data is encrypted in transit and at rest with bank-grade security. We're PCI DSS Level 1 compliant, SOC 2 Type II certified, and follow zero-trust security principles. Payment information is tokenized and never stored directly. Data residency options are available for India, US, and EU.

Master Your Brand’s Every Conversation

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