Enterprise-Grade Security & Compliance
Empower your organization with voice AI that’s private by design, compliant by default, and secure at scale. NuPlay’s new enterprise security suite brings granular control, audit-ready governance, and data protection so you can innovate with confidence.
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Core Security Features
PII Redaction – Privacy by Default
Automatically detect and mask sensitive information such as names, credit card numbers, emails, and phone numbers across transcripts, analytics, and logs.
With real-time PII redaction, your agents protect user identities and meet global privacy compliance mandates without manual intervention.
Configurable Data Retention Policies
Take control of your organization’s data lifecycle with agent-level retention policies.
Each AI Agent can now be mapped to one custom policy defining how long conversation data, analytics, or recordings are stored—automatically purging expired data and keeping you compliant.
Audit Trails & Observability – Visibility Across Every Action
Gain real-time visibility into how your agents think, act, and make decisions, with every step, trigger, and policy captured.
Eliminate silos with unified logs that connect reasoning, data inputs, and outcomes across agents and teams.
Enterprise Governance & Compliance
Nuplay is engineered to meet the strictest enterprise standards, including:
Enterprise-Grade Security & Compliance
