Success Stories
Voice AI
How Bambinos.live scaled parent communication for high-volume demos with Voice AI
Discover how Bambinos.live partnered with Nurix to automate demo confirmations, reduce no-shows, increase attendance, and proactively capture parent feedback, all without adding operational headcount.
About the company
Bambinos.live is an edtech platform offering live online classes for children in the 4–15 age group across programs like Unbox English, Alpha Maths, and Little Yogi / Gita for kids. Known for highly engaging instruction and strong parent outcomes, Bambinos has delivered 100M+ minutes of teaching, conducted 500K+ classes, and maintains a 4.8+ parent rating.
The Challenge
For Bambinos, the demo experience is the gateway to enrollment. Parents book a demo, attend a live trial class, and then decide whether to continue.
But as bookings scaled into the thousands, parent communication became one of their biggest bottlenecks:
- Manual demo confirmations were slow and inconsistent. Parents often booked demos but didn’t reconfirm, leading to uncertainty and dropped leads.
- No-shows were frequent, and follow-ups were delayed. If a parent missed a demo, the team struggled to reach them quickly enough to reschedule while intent was still high.
- Reminder outreach took enormous effort. Calling every parent an hour before their demo was valuable but operationally heavy.
- Feedback collection wasn’t systematic. Bambinos wanted proactive pulse checks after every few sessions to improve retention and NPS — but doing it manually at scale was near impossible.
Measured Business Impact
With Nurix Voice AI handling parent outreach end-to-end, Bambinos transformed a manual process into a consistent, always-on communication layer.
69%
connectivity rate
Compared to manual outreach, Bambinos achieved reliable parent reach at scale, ensuring demo details are confirmed and reducing funnel leakage.
4
parent touchpoints automated
Demo confirmation, 1-hour reminders, no-show recovery, and post-session pulse checks now run end-to-end without human dependency.
100%
demo reminder coverage
Every booked demo automatically triggers a reminder call, improving attendance consistency without ops effort.
24/7
instant no-show recovery
Parents who miss a demo are contacted automatically and re-routed back into the funnel while intent is still warm.
Zero
additional hiring required
Bambinos expanded high-touch parent outreach across thousands of demos weekly without adding headcount or training load.
The Core Technology Stack
Our Custom AI Solution
Bambinos.live deployed Nurix Voice AI to automate key parent touchpoints across their demo and learning journey. From confirmations to reminders to feedback checks, Nurix created a consistent, warm outreach layer that scales instantly with Bambinos’ demo volume.
We always wanted to stay high-touch with parents, but at our scale it was impossible manually. Nurix gave us voice outreach that feels human, but runs automatically across every demo and feedback touchpoint.
Co-Founder, Bambinos.live
Key Differentiator
From manual outreach to a fully automated parent-communication engine
Most growing edtech companies hit the same ceiling: you can’t scale parent calls at the same speed as bookings. Nurix gave Bambinos a voice layer that scales instantly, so every parent gets timely, caring outreach without requiring more ops staff.