Success Stories
Voice AI
How College Vidya Uses Voice AI to Automate Lead Qualification and Boost Admissions Efficiency
Discover how College Vidya integrated a GenAI voice solution to automate early-stage student conversations, filter high-intent leads, and scale the admissions funnel without overwhelming human teams.
About the company
College Vidya is a leading aggregator platform in India dedicated to online and distance education. It partners with accredited universities and educational institutions, offering students a transparent, data-driven comparison of academic programs covering course structure, fees, faculty strength, and more. Beyond listings, College Vidya provides expert counseling and end-to-end support to help learners choose and enroll in the right program.
The Challenge
College Vidya was dealing with high lead volumes from its digital campaigns, but faced bottlenecks in early-stage lead handling:
- Leads from website forms, social campaigns, and purchased lists queue up, creating a backlog that grows faster than human teams can clear.
- Human counselors call blindly without qualification, so every conversation starts cold and wastes time on basic filtering.
- No consistency in call prioritization means high-intent prospects don’t get reached first, hurting outcomes.
- Timing issues cause candidates to forget which program they applied to, forcing counselors to rebuild context instead of counseling.
- The team needs to capitalize on recall while interest is fresh, because delays quickly cool intent and increase drop-offs.
Measured Business Impact
College Vidya’s deployment of the Nurix Voice AI Agent delivered tangible outcomes across efficiency, engagement, and enrollment conversion redefining how student leads are qualified and routed.
38%
increase in qualified lead throughput
Enabled faster counselor focus on high-intent students, improving enrollment readiness and response quality.
45%
reduction in counselor workload
Freed up human counselors from repetitive filtering tasks—allowing them to focus on high-value conversations and conversions.
250+
customer registrations completed
Voice automation directly influenced sign-ups and accelerated qualified lead conversions.
3×
faster lead routing time
Automated voice workflows cut routing delays from hours to minutes, ensuring immediate counselor follow-up.
Zero
manual effort for initial qualification
Fully automated data capture, scoring, and CRM sync—no human intervention required.
The Core Technology Stack
Our Custom AI Solution
College Vidya deployed a AI-powered Voice Agent designed to replicate human-like admission conversations while automating lead qualification, data capture, and counselor routing.
The Nurix Voice AI agent became an extension of our admissions team—handling thousands of student conversations daily, qualifying them accurately, and ensuring no interested student slipped through the cracks. The scalability and consistency it brings have completely transformed our lead management process.
TBD
Key Differentiator
Scale effortlessly with zero overhead or retraining.
The Nurix Voice AI agent dynamically scales with lead volume—managing seasonal admission peaks or campaign surges without extra cost, training, or supervision. Its continuously updated knowledge base enables smarter, empathetic conversations aligned with College Vidya’s brand voice.