Year-Round Comfort Starts with Expert Heat Pump Care

Professional heat pump installation, repair, and maintenance services in Austin. From precision installs to emergency repairs and seasonal tune-ups, we keep your system running efficiently all year long.

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What We Offer

Always-on Customer Support

Instantly resolve customer inquiries (FAQs, troubleshooting, or returns) with AI agents available 24/7. Free your human agents to focus on complex tasks, dramatically reduce costs, and keep customers satisfied at scale.

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On-Demand Sales Assistance

Engage leads immediately, qualify opportunities faster, and never miss another sales opportunity. Our AI agents proactively handle initial interactions and follow-ups, boosting conversions and accelerating revenue growth.

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Real results for enterprises like yours

Nuplay is an enterprise-grade voice and chat AI, powered by real-time intelligence, to transform customer interactions at scale.

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01 Human-like, Brand-aligned Voice

02 Seamless Integration and Workflows

03 NuPulse: Advanced Conversation Analytics

NuPlay delivers ultra-low latency, natural-sounding interactions customized uniquely to your brand identity. Engage customers authentically, with personalized, interruption-tolerant conversations designed to build trust and improve customer experience.

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Connect effortlessly with over 300+ enterprise systems, including your CRM, ERP, customer data platforms, and contact centers, to enable truly end-to-end automation. NuPlay integrates smoothly into your existing workflow, turning conversations directly into actions without complex overhead.

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Gain complete visibility into every interaction with detailed analytics. Track key performance metrics, identify conversation trends, and proactively optimize customer engagement to improve service quality continuously.

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True Omnichannel Engagement

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Built to Scale and Perform with Enterprise-grade Excellence

From secure deployment to continuous optimization, Nurix ensures your AI journey is guided, reliable, and delivers lasting impact.

Reliable

Actionable

Adaptive

Built-In Security and Compliance

Certified compliance (SOC 2, GDPR, and more)

Human-in-the-loop for critical decision points

Rigorous pre-deployment testing & validation

Insights That Drive Action

Automated QA across 100% of conversations

Real-time anomaly detection and alerts

Identify customer trends, sentiment, and bottlenecks

Continuous Optimization & Improvement

Continuous learning and self-improvement loops

Regular performance reviews and dynamic tuning

Proactive monitoring to maintain peak performance

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Led by Experts, and Backed by Top Investors.

Nurix is built by engineers from top tech companies and institutions — the minds behind the intelligence and precision of our agents.

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Master Your Brand’s Every Conversation

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Expert Heat Pump Services for Every Need

From precision installs to emergency fixes, we handle every aspect of heat pump care with expertise you can trust.

Heat Pump Installation

Getting it right from day one makes all the difference. We properly size, install, and configure your heat pump system for maximum efficiency and lasting performance. No shortcuts, no guesswork—just expert installation backed by decades of experience.

Heat Pump Repair

When your heat pump stops working, you need fast, reliable service. We diagnose the root cause, explain your options clearly, and fix it right the first time. From refrigerant leaks to frozen coils and thermostat issues, we handle it all.

Preventive Maintenance

Routine maintenance keeps your heat pump running smoothly and prevents costly breakdowns. Our seasonal tune-ups include thorough inspections, cleaning, refrigerant checks, and performance optimization to extend your system's lifespan.

Emergency Services

Breakdowns don't wait for business hours. Our emergency repair services provide fast response when your heat pump fails unexpectedly, restoring your comfort and safety without delay.

System Upgrades

Older heat pumps work harder and cost more to run. We help you evaluate whether repair or replacement makes sense, and when it's time to upgrade, we guide you to energy-efficient solutions that lower your bills.

Performance Optimization

Not all heat pumps run at peak efficiency. We analyze your system's performance, identify inefficiencies, and make adjustments to improve comfort, reduce energy costs, and ensure reliable operation in every season.

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Heat Pump Services You Can Count On

Heat pumps work year-round, which means they experience more wear and tear than systems used seasonally. Without proper care, performance declines, energy costs rise, and unexpected breakdowns disrupt your comfort.

Our professional heat pump services ensure your system delivers reliable, efficient heating and cooling when you need it most. From expert installation that maximizes efficiency to timely repairs and preventive maintenance, we treat every job like it's for our own family.

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Here's What Austin Homeowners Have to Say

"The team at ABBA HVAC was prompt and professional. They diagnosed our heat pump issue quickly and had it running efficiently within hours. Their preventive maintenance plan has saved us money on energy bills too!"

Sarah Martinez

2 weeks ago

"Outstanding service! They installed our new heat pump and explained everything clearly. The system works perfectly and our home stays comfortable year-round. Highly recommend their expertise."

Michael Chen

1 month ago

"Emergency repair on a Sunday evening and they showed up within an hour. Professional, courteous, and got our heating back on quickly. Worth every penny for the peace of mind."

Jennifer Rodriguez

3 weeks ago

"The seasonal tune-up service is fantastic. They caught a refrigerant leak before it became a major problem. Their preventive approach has extended our system's life significantly."

David Thompson

2 months ago

"From the initial consultation to installation completion, everything was seamless. The technicians were knowledgeable and cleaned up thoroughly. Our new heat pump is incredibly efficient!"

Lisa Anderson

1 month ago

"Best HVAC company in Austin! They diagnosed strange noises from our outdoor unit and fixed it same day. Professional service at a fair price. Will definitely use them again."

Robert Kim

3 weeks ago

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The Abba HVAC Difference

20+ Years of Expert Experience

With over two decades in HVAC and construction, we bring deep technical knowledge to every job. Sascha has built a reputation for solving complex problems other technicians can't figure out, delivering energy-efficient solutions that actually work.

Straight Talk, Fair Pricing

No sales pressure, no hidden fees, no unnecessary upsells. Alice ensures you get clear communication, honest recommendations, and transparent pricing from start to finish. We explain your options and let you decide what makes sense for your home and budget.

Family-First Service Standards

As a girl-dad, Sascha has zero patience for systems that don't run right. We treat every heat pump installation and repair like it's for our own family, because that's the standard of care we believe everyone deserves.

Seamless Customer Experience

Alice bridges technical expertise with customer care, ensuring your experience is smooth, professional, and stress-free. From the first call to final follow-up, we make sure everything works—not just your HVAC system, but the entire service process.

Meet the Team Who'll Answer When You Call

Sascha Hinz

Sascha is the guy who gets excited about fixing problems that make other technicians scratch their heads. With 20+ years of experience in HVAC and construction, he's built a reputation for delivering energy-efficient solutions that actually work.
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As a proud girl-dad, Sascha has zero patience for systems that don't run right. Whether your setup is ancient or brand new, he treats every job like it's for his own family—because that's just who he is.
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Beyond the job site, Sascha is an educator and the founder of The HVAC Game on YouTube, Instagram, and Skool. He helps growth-minded HVAC techs build confidence in their troubleshooting skills and grow in the industry.

Alice Huang

Alice is the one who makes sure everything actually works behind the scenes. With over two decades of experience in real estate development & business operations across Canada, Australia, the UK, and the US, she knows what it takes to build companies that last.

Now she's bringing that expertise into building the HVAC company she always wanted to work with. Alice is the reason you'll get straight answers, fair pricing, and follow-up calls that actually happen.
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Think of her as the person who turns craftsmanship into customer care.

Signs You Need Heat Pump Service

Catching problems early helps avoid costly repairs and major disruptions to your comfort.

Rising Energy Bills

If your electricity costs have spiked without explanation, your heat pump is likely working harder than it should. Inefficient operation due to worn components or low refrigerant means higher bills and reduced performance.

Uneven Heating or Cooling

Some rooms too hot while others stay cold? This points to airflow issues, duct problems, or a struggling heat pump that can't maintain consistent temperatures throughout your home.

Strange Noises

Grinding, squealing, rattling, or banging sounds aren't normal. These noises often indicate loose components, worn bearings, or failing parts that need immediate attention before they cause bigger problems.

Ready to Get Your Heat Pump Running Right?

Schedule your service today and experience professional HVAC care you can actually count on.

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Frequently Asked Questions

How often should I schedule heat pump maintenance?

We recommend scheduling professional maintenance twice per year—once in spring before cooling season and once in fall before heating season. Regular tune-ups ensure optimal efficiency, catch minor issues early, and extend your system's lifespan significantly.

What's included in a heat pump maintenance visit?

Our comprehensive maintenance includes cleaning coils, checking refrigerant levels, inspecting electrical connections, testing thermostat accuracy, lubricating moving parts, cleaning or replacing filters, and evaluating overall system performance to ensure peak efficiency.

How long does a heat pump typically last?

With proper maintenance, a quality heat pump system typically lasts 15-20 years. Regular professional service, prompt repairs, and preventive care significantly extend system life while maintaining efficiency and reducing long-term costs.

What are signs my heat pump needs immediate repair?

Contact us immediately if you notice sudden energy bill increases, weak airflow, strange noises, ice buildup on the unit, system short-cycling, unusual odors, or complete system failure. Quick response prevents further damage and costly repairs.

Do you offer emergency heat pump repair?

Yes! We provide 24/7 emergency heat pump repair services throughout Austin and surrounding areas. Our technicians respond quickly to restore your comfort and safety with minimal downtime, day or night, weekends and holidays included.

Ready to Get Your Heat Pump Running Right?

Schedule your service today and experience professional HVAC care you can actually count on.

Talk to an Expert

Ready for Reliable Heat Pump Service?

Don't wait for a breakdown to disrupt your comfort. Whether you need expert installation, fast repairs, or preventive maintenance, we're here to help.

For immediate assistance, call us directly at (737) 210-3999. Available 24/7 for emergency service across Austin and Central Texas.

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