NuPlay Edit

What Sets NuPlay Apart

Human-Like

Deliver authentic, natural interactions with latencies of <1 second, seamless interruption handling, and secure context memory

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Action-Oriented

Our agents go beyond conversation, they book appointments, update records, and integrate directly with your CRM, ERP, and support tools, turning conversations into actions.

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Brand Voice Controls

Personality is key - especially in AI. Nurix helps brands build AI agents that solve problems and delight customers, all in a voice that’s unmistakably their own

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Real Results with NuPlay

Powering

300001

conversations per month.

Leading enterprises trust NuPlay to:

Automate over

80%

of customer inquiries.

Achieve more than

65%

cost savings.

Gain

50%

efficiency in customer service and sales.

Reach over

70%

containment rate

Drive

10%

improvement in CSAT

Customer Success Snapshot

Deploying Nurix’s AI-powered assistant transformed FMIG’s training and onboarding delivering measurable, high-value results

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We’ve turned cumbersome manuals into interactive AI assistants—dramatically increasing productivity, streamlining training, and reducing compliance risks.

Clay M. Dean

CEO, First Mid Insurance Group

Impact:

100

Automated Workflows

Increase in Team Productivity

237

ROI in 90 Days

Cutting-Edge Technology at Your Service

Dialogue
Manager

Nurix’s proprietary Dialogue Manager simultaneously analyzes audio from users and AI, capturing semantics and acoustics, to accurately detect conversational cues such as interruptions, pauses, turn-taking, and backchannels, enabling seamless, human-like interactions.

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NuPulse:
Real-Time Analytics

Instantly access deep conversational insights, including customer sentiment, emotional states, and actionable summaries, turning every interaction into strategic intelligence.

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Voice-Based Retrieval-Augmented Generation (RAG)

By combining voice interactions with robust data retrieval capabilities, NuPlay listens, interprets, and dynamically pulls from structured and unstructured data sources. This ensures responses are not only fast and natural but grounded in your most up-to-date business information, improving customer satisfaction and reducing resolution times.

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Advanced STT
and TTS Models

NuPlay integrates state-of-the-art speech recognition and synthesis models optimized for accuracy and clarity, excelling even in noisy environments. Specialized multilingual support ensures precise recognition across diverse Indic languages, maximizing accessibility and engagement.

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