Let your AI agents work like a high-performing team
Most voice agents do everything, leading to bloat and generic replies. NuPlay
instead unites specialized agents that work together seamlessly.
From monologue to multi-agent Intelligence
See how it works
Central Orchestrator
A dynamic logic layer that assigns tasks to the right specialist agents. It decides agent ordering, handoffs, and escalation so the conversation stays coherent.
End-to-End Visibility
Monitor how agents interact, hand off tasks, and drive results — with rich orchestration-level analytics.
Specialized Agents
Each agent is configured for one core capability, for example: WISMO, refunds, product FAQs, internal support, sales qualification, collections, onboarding, and more. Narrow scope keeps each agent reliable, fast, and easy to improve.
Flexible Routing
Routing can be rules-based, LLM-based, or hybrid, depending on your workflow needs. Tasks can run sequentially or in parallel, then merge into one response.
Why multi agent orchestration matters
Higher task accuracy
When one agent tries to do everything, accuracy drops as prompts grow and intents stack. Multi-agent orchestration keeps each agent narrow and expert, which improves precision on every step.
Lower cost to serve
Orchestrated agents reduce cost in two ways:
- Voice interactions stay contained without human iiispillover.
- Compute stays lean because each agent uses a short, iiifocused context.
Lower latency
One agent doing sequential reasoning + tool calls creates waiting time. Orchestration enables parallel task execution, multiple agents fetch, verify, and act at the same time, then merge results.
